Delivery:

1. Precast concrete sections weighting in excess of 2500kg (5512lb.) that are delivered to a jobsite on a Newmarket Pre-Cast crane truck can be placed in their permanent position only if proper access is provided to a firm, flat, level and obstruction free area of sufficient size to accommodate our vehicle. The centre of the placement location must be located directly to the rear of the crane truck and within 5 to 7 meters (16’ to 23’) behind the vehicle.
2. Sections weighing less than 2500kg (5512lb.) are not normally placed but simply off loaded for others to move in position.
3. Our crane operators are instructed to refuse to attempt any operation that may involve a safety hazard or jeopardize our equipment.
4. Customers and/or Contractor assume all responsibility for any damage to property or equipment beyond the curb line.
5. Unreasonable delays at a jobsite may result in additional charges.
6. After the first delivery of the day, delivery times from then on are approximate only.

Limited Warranty and Limitation of Liability:

Newmarket Pre-Cast warrants its product to be free of defects in material and workmanship, insofar as such products are of its own manufacture and are installed and used in accordance with our recommendations. This warranty shall be in effect for a period of one year from the date of shipment.

This limited warranty covers the repair or replacement, as Newmarket Pre-cast may elect, of defective products regarding which, upon discovery of the defect, the purchaser has given immediate written notice.

Replacement of the product in question will be made under the same conditions that it was purchased, F.O.B. the factory or delivered to jobsite. Replacement of the product only, exclusive of labour costs involved or any other consequential damage shall be the limit of liability to Newmarket Pre-Cast.

This warranty does not apply to any product that has been subjected to abuse or misuse, nor to a product that has been altered or modified by others in any way so as to, in our judgement, affect its dependability.

Return/Exchange Policy

Items being returned for credit or exchange must be returned within 30 days from date of original sale. A 20% restocking charge will apply to ALL returned product. In order for a credit to be issued, the product must be in its original condition and accompanied by the purchase receipt.  Product that has been altered or damaged will not be accepted or credited. We will not refund for product that has been custom made or special order.